Privacy / Data protection

– Consent – we have permission from you after we gave you all the relevant information. To be clear, you do have the right to withdraw your consent at any time. – Contract – we have to collect or use the information so we can enter into or carry out a contract with you. – Legal obligation – we have to collect or use your information so we can comply with the law. – Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. Our legitimate interests are: – We collect data from customers, prospective customers or enquirers or because processing is necessary because we have a contract to fulfill (e.g. when an event booking is made or a ticket purchased we ‘contract’ with a customer); or because we need to take specific steps before entering into a contract such as you becoming a supplier, partner, employee, sponsor, volunteer or we provide you access to our facilities and equipment which must comply with health and safety. We also may use email to send Important Information relating to events, such as security or safety notices or warnings, cancellations or delays or changes to line ups. We run independent child learning and care services for which we need information to protect children's physical or mental health or wellbeing. – Vital interests – collecting or using the information is needed when someone’s physical or mental health or wellbeing is at urgent or serious risk. This includes an urgent need for life sustaining food, water, clothing or shelter. All of your data protection rights may apply, except the right to object and the right to portability. Our lawful bases for collecting or using personal information to receive donations or funding and organise fundraising activities are: – Consent – we have permission from you after we gave you all the relevant information. To be clear, you do have the right to withdraw your consent at any time. – Contract – we have to collect or use the information so we can enter into or carry out a contract with you. – Legal obligation – we have to collect or use your information so we can comply with the law. Our lawful bases for collecting or using personal information for service updates or marketing purposes are: – Consent – we have permission from you after we gave you all the relevant information. To be clear, you do have the right to withdraw your consent at any time. – Contract – we have to collect or use the information so we can enter into or carry out a contract with you. – Legal obligation – we have to collect or use your information so we can comply with the law. – Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. Our legitimate interests are: - We may send customer service emails and event related notices to provide customer support, including any notices required by law in lieu of communication by postal mail, or we may send feedback or market research surveys to help us improve and customise our events, products and services. Our lawful bases for collecting or using personal information for research or archiving purposes are: – Consent – we have permission from you after we gave you all the relevant information. To be clear, you do have the right to withdraw your consent at any time. – Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object. Our lawful bases for collecting or using personal information to comply with legal requirements are: – Contract – we have to collect or use the information so we can enter into or carry out a contract with you. Our lawful bases for collecting or using personal information for recruitment purposes are: – Consent – we have permission from you after we gave you all the relevant information. To be clear, you do have the right to withdraw your consent at any time. – Contract – we have to collect or use the information so we can enter into or carry out a contract with you. – Legal obligation – we have to collect or use your information so we can comply with the law. Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are: – Consent – we have permission from you after we gave you all the relevant information. To be clear, you do have the right to withdraw your consent at any time. – Legal obligation – we have to collect or use your information so we can comply with the law. Our lawful bases for collecting or using personal information for events are: – Consent – we have permission from you after we gave you all the relevant information. To be clear, you do have the right to withdraw your consent at any time. – Contract – we have to collect or use the information so we can enter into or carry out a contract with you.